托业（写作）回答问题练习试卷5
回答问题
1.Directions: Read the e-mail.
From: Sarah Cook
To: Members of the Accounting Department
Subject: Office Remodel
Sent: December 5, 12:30 P.M.
You may have heard that we are planning to remodel our office during the winter holidays. We welcome any ideas you might have concerning the replacement of any furniture, color of the walls, etc.. Please send any suggestions to either Irene Reed or me by the end of this week.
Thank you, Sarah Cook
Directions: Respond to the e-mail as if you work for a company where Sarah Cook is the accounting manager. In your e-mail, give THREE pieces of information.
Dear Ms. Cook,
Regarding the remodeling of the office, I wanted to let you know that some staff members will be in the office over the winter holidays. I hope that this does not disrupt the remodeling. Secondly, our department would like to suggest that the walls should not be painted in white, as we have had this color for a long time. If possible, it would be great if the office chairs could be replaced, as some of them are broken.
Best regards,
Bella White
解析：
2.Directions: Read the e-mail.
From: Blaize Landscaping To: Rawlins Law Offices Subject: Customer Satisfaction Sent: July 14, 11:02 A.M.
Your office recently stopped using our company for your gardening and landscaping needs. Customer service is very important to us, so we would like to hear from you! Please tell us why you canceled your service and how you think we might better serve our customers in the future.
Directions: Respond to the e-mail. In your e-mail, provide TWO reasons and make ONE suggestion.
Dear Blaize Landscaping,
We stopped using your company because we did not like the flowers you were planting. Also, I e-mailed and asked you to remove a dead tree, but the tree is still there. If you want to improve your service, you should listen to your customers.
Sincerely,
Lisa
解析：
3.Directions: Read the e-mail.
From: David Wilson (Edric Company) To: New Employees Subject: Welcome to Work! Sent: May 10, 1:30 P.M.
Dear New Employee,
We are happy to send you this welcome message. We’d like to inform you that new employees will start work next Wednesday. Please feel free to address any concerns you may have at the information desk on the first floor. Employees are expected to arrive at work no later than 9:00 A.M..
A detailed company orientation is scheduled during lunch, so each employee should have lunch with his/her respective department. Please feel free to contact us should you have further questions. We look forward to seeing you next Wednesday.
Sincerely,
David Wilson Edric Company
Directions: Respond to the e-mail. In your e-mail, give two pieces of information and give one suggestion.
Dear Mr. Wilson,
Thank you for your e-mail.
My name is Anna Finger, and I have been assigned to the Marketing Department. I will be driving to work next Wednesday, so I’d like to know where employees can park their cars. Do we need to apply for a parking permit? In addition, I’d like to meet the rest of my coworkers, so I suggest a company dinner after the lunchtime orientation.
Thank you for your time and consideration, and I look forward to seeing you next We
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