托业（写作）回答问题练习试卷4
回答问题
1.Directions: Read the e-mail.
From: Sammy Thompson, Marketing manager To: Kelly Well , the Head of Personnel Subject: Computer Workshop Sent: December 9, 11:11 A.M.
Hi, Kelly,
I have been told that I must attend a computer workshop next Friday. However, I joined one three months ago. Why do I have to go again? I may be on a business trip next week and I am not sure if I will be able to take the course. Is this workshop different from the previous one?
Directions: Respond to the e-mail as if you are the head of personnel. In your e-mail, give TWO pieces of information and ask ONE question.
Hi, Sammy,
I read your e-mail dated December 9th.
Let me explain a little bit about the new workshop. Two months ago, we decided to introduce a new system. It was also decided that all the department managers be required to attend the new workshop to understand the system. So, this workshop is different from the one you attended three months ago. Since you seem busy next week, could you let us know when will be good for you?
Thank you.
Kelly Well
解析：
2.Directions: Read the e-mail.
From: Sabana Amateur Operatic Society
To: All members
Subject: Summer Performance
Sent: July 18, 13:54 P.M.
Dear Members,
This summer, we are performing the musical \\
Dear Sir or Madam,
I am writing in response to an e-mail that I received on July 18 regarding your summer performance. I would like to ask two questions and also give one offer of help.
Firstly, could you please tell me the price of tickets for both adults and for children? Your e-mail did not mention the cost, which I thought to be rather strange. Also, I would like to ask where I can buy tickets. Again, your e-mail did not mention it. Do I buy them at the Civic Center or from you? To conclude, I would like to give an offer of help. Each year you raffle some prizes in aid of the local hospital. I am more than happy to volunteer to sell raffle tickets on both August 14th and 15th, but I am not available on the other days.
If you wish to get in touch with me, kindly give me a call at 555-7344.
Best Regards,
Gloria
解析：
3.Directions: Read the e-mail.
From: Carl Adams
To: Elohi Customer Service Department
Subject: My Order
Sent: December 17, 14:45 P.M.
To whom it may concern,
One week ago I ordered a product from your website as a Christmas gift. Despite the money already having been debited from my account and delivery expected within five days, I have yet to receive anything. Can you tell me what has happened with my order?
Directions: Respond to the e-mail as if you work at the Customer Service Department. In your e-mail, make TWO requests for information and explain ONE problem.
Dear Mr. Adams,
Further to your recent e-mail, I would like to make two requests for information and explain one problem.
It would be of great assistance if you would be so kind as to provide me with your customer order number. It was not included in your previous e-mail, and without this number, it is difficult for me to search for your order. In addition to your customer order number, please also tell me which delivery option you chose. Did you select standard delivery or priority e
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